Ingenico recommends using a soft cloth very lightly saturated with soapy water to clean the outside of the devices.
It is recommended to use cloth pre-saturated for better control of the quantity of liquid applied on the device. An excessive application of liquid may potentially generate some functional problems.
A hydro-alcoholic solution can only be used when on a lightly pre-saturated cloth.
Some hydro-alcoholic solutions may include isopropyl alcohol which can be used on every part of the device as long as the concentration of isopropyl alcohol is below 20%.
Please note: While cleaning using the instructions above has no impact on the performances or functions of our solutions, very frequent cleaning may modify the cosmetic aspect of some plastics used in our devices; such cosmetic wear is not covered by the standard Ingenico Group warranty conditions.