Restaurant & Food Service

restaurant solutions / innovative and secure payment experience

There are over a million restaurants in the U.S. ranging from fine-dining to quick-serve and take-out. With so many players in the market, these establishments always look to differentiate themselves through great food & beverage menus and meaningful guest experiences. Whether customers expect to pay with contactless methods at their table or want the convenience of delivery or curbside pick-up – restaurants need to cater to them to grow their business.

At Ingenico Group, we provide a full range of innovative, secure payment solutions for a myriad of use cases enabling restaurant owners to not only remove friction from the payment process but provide their guests with the best overall experience. Our restaurant payment solutions are designed to help better engage with your guests, improve business efficiencies and accept all forms of electronic payments including, magstripe, EMV, and NFC/contactless.

Learn more about the most common restaurant use cases and the solutions that fit them:

Pay-at-the-Table / offer patrons fast and convenient payments, right at the table

Valuing customers’ time and offering convenience are two of the best ways to deliver a great restaurant experience and generate repeat business. Our Pay-at-the-Table solutions do both by eliminating waiting and allowing customers to pay any way they like, including using their smartphones and wearables. Plus, patrons appreciate the extra security that comes from credit cards that never leave their sight. Pay-at-the-Table increases server efficiency, enables faster tables turns and gives staff more time to focus on the customer all while boosting revenue.

Here are Ingenico Group solutions that support Pay-at-the-Table for your restaurant:

Pay-at-the-Table / offer patrons fast and convenient payments, right at the table
Countertop / delight customers with flexible payments and faster service

Countertop / delight customers with flexible payments and faster service

For quick-service and fast-casual dining restaurants, the critical factors for customer satisfaction are a great menu, order customization and payment flexibility. Consumers also increasingly expect restaurants to accept contactless payment options. Restaurants can capitalize on these trends with flexible payment solutions at the counter that make it easy for customers to pay however they want — tap, insert or swipe — increasing satisfaction while minimizing waiting times in line.

Learn more about Ingenico Group solutions that fit your countertop use case:

Self-Service / give customers a convenient alternative to waiting in line

Quick-service and fast-casual restaurant customers have high expectations. They want convenience along with speedy, accurate service and a reliable way to customize orders. For 79%, that means self-service kiosks. Self-serve customers can avoid lines plus effortlessly add ingredients, side items and desserts. Rather than having to remind employees to upsell options, kiosks can do so with the push of a button, making it easy to increase ticket size and customer satisfaction. Flexible solutions let customers use any preferred payment method, including chip cards and mobile devices. The result is improved guest experience and increased profitability.

Enable your restaurant customers to checkout quickly & securely with our range of self-service solutions:

Self-Service / give customers a convenient alternative to waiting in line
Curbside / meet customers curbside with a fast, flexible way to accept payment

Curbside / meet customers curbside with a fast, flexible way to accept payment

Consumers today are busy with complicated lives and many demands on their time. Stopping by to pick up a meal at curbside gives customers on the go a convenient option for online ordering and takeout. Flexible mobile point of sale (POS) solutions can increase their satisfaction with fast and seamless service. Restaurant staff can deliver food and accept payment right at the curbside.

Offer your customers convenient curbside pick-up with these Ingenico Group solutions:

Delivery and Catering / capture payments easily and securely at the point of service

With the newest payment solutions, restaurants, food delivery businesses and traditional caterers alike can offer customers an easy and convenient payment experience right at the time of delivery. Eliminate asking phone and online customers to pay in advance — and the extra fees that come with card-not-present transactions. Instead, maximize customer satisfaction by bringing the full range of payment options — swipe, insert or contactless — directly to the customer for a pay-in-person experience anywhere.

Learn more about our range of mobile POS solutions that fit your delivery and catering business:

Delivery and Catering / capture payments easily and securely at the point of service
Line Busting / keep lines short and customers happy with mobile payment acceptance

Line Busting / keep lines short and customers happy with mobile payment acceptance

Long lines and extended waiting times can annoy customers and slow down food service in your restaurant. Equipped with flexible mobile POS solutions, your staff can go to waiting customers and bust lines by taking orders and payments on the spot. Patrons can pay how they choose, whether by card or mobile wallets— without compromising the security or reliability of the transaction. Plus, using mobile POS for rush periods can add capacity at the counter without taking up additional space.

Curb long lines in your restaurant with our range of mobile POS solutions:

Drive Thru / speed service and bust lines with pay-at-the-window efficiency

A long line for the drive thru is the quickest way to turn away customers and lose business. Using wireless smart terminals, mobile POS and self-service devices can prevent long lines, speed customer service and encourage repeat business. One way to do that is to meet patrons in the drive thru and accept payments at each vehicle. Customers can also pay at the window quickly and easily to get back on the road.

Learn more about our range of innovative solutions best suited for drive thru use cases:

Drive Thru / speed service and bust lines with pay-at-the-window efficiency
Food Trucks / accept payments anywhere, securely and easily

Food Trucks / accept payments anywhere, securely and easily

Today’s food and beverage service can take place virtually anywhere — from a food truck serving customers at a variety of locations and businesses, to pop-up locations at outdoor festivals, farmers’ markets or sporting events. Thanks to card readers for mobile devices and mobile smart terminals, customers can use their preferred method of payment with confidence that their transactions are secure — and receive fast, efficient service.   

Easily set up your food truck or pop-up restaurant with our range of mobile POS solutions:

Restaurant & Food Service Case Study

Multiplex Partners with Ingenico Group and Datacap Systems to Enhance Moviegoers' Experience / Case Study

Download this case study to learn how the Brooklyn-based Nighthawk Cinemas partnered with Ingenico Group and Datacap Systems to enhance moviegoers' experience

ROI Calculator

ROI Calculator: mPOS for Food Delivery

There is a simple and inexpensive way for the food derlivery direct selling industry to reduce its volume of card-not-present (CNP) transactions and their resulting fees. This is by bringing the payment process to the point of delivery using secure mPOS solutions. Calculate monthly savings and the ROI on mPOS solution by using this calculator.