Retail

retail solutions / enhancing retail customer experience

At Ingenico, we support 70% of the world’s 30 leading retail brands, serving their customers in more than 125 countries on all modalities (multi-lane, mobile, online and self-service). Wherever the point of sale (POS) and whatever your segment – from large department stores and grocery chains to boutique specialty retail chains and everything in between, we help you connect with the next generation of consumers.

We provide a full range of payment solutions for all retail environments and use cases, enabling you to match your sales strategy with changing consumer behavior. Our retail payment solutions are equipped to engage with your customers and to accept all forms of electronic payments including, magstripe, EMV and NFC/contactless. Learn more about the most common retail use cases and Ingenico solutions that best fit them:

In-Lane / provide reliable services customers can trust

The in-lane checkout is the norm for shoppers who have come to expect a reliable, familiar payment experience. Especially when it comes to accommodating high volumes of customers, in-lane checkout must always run smoothly. In-lane solutions can be optimized to prioritize speed and efficiency, eliminating the worry of long lines and waits and meeting the challenge for the most demanding of days.

Here are the Ingenico solutions that support in-lane checkout:

In-Lane / provide reliable services customers can trust
In-Aisle / bring checkout right to the customer

In-Aisle / bring checkout right to the customer

With more retailers offering customers the option to check out in-aisle, these mobile payment solutions are changing the in-store shopping experience. In-aisle solutions provide unique opportunities for employees to be more proactive with customer interactions, and act as another touchpoint during the shopping experience, enabling them to cross-sell and upsell more efficiently. This payment option also brings the ultimate checkout convenience to customers by allowing them to skipping the line.  

Meet your customers wherever they are in the store with Ingenico’s range of in-aisle solutions:

Line Busting / break up congestion and delight customers

Long lines are an obstacle for both customers and employees on demanding days. Customers want speed and convenience, and with line-busting technology, stores can quickly check out customers and send them on their way with little friction. Employees can perform their work more effectively and check out more customers with mobile solutions, optimizing store operations and delighting waiting customers in the process.

Learn more about Ingenico solutions offered to fit the line busting use case:

Line Busting / break up congestion and delight customers
Self-Checkout / Empower customers to control their shopping journey

Self-Checkout / Empower customers to control their shopping journey

Customers are becoming increasingly independent in their shopping journey. Providing the option for self-checkout empowers shoppers, allowing them to check out on their terms and at their own speed. Self-checkout lets shoppers do it their way, and solutions are flexible – if they want to pay with a card, a phone or a wearable, they can. 

Enable customers to checkout quicker with our range of self-checkout solutions:

Vending / Leverage new sales opportunities through vending

Vending machines offer faster service, a wider selection of products and 24/7 access. With consumers increasingly short on cash, opting instead for debit or credit cards, mobile phones or digital wallets, the vending industry is transforming. As a result, new payment solutions in this space have evolved to improve opportunities to capture more impulse purchases and higher spending per consumer, while maintaining margins through improved price-setting flexibility.

Provide vending convenience to customers with Ingenico’s range of self-service unattended solutions:

Vending / Leverage new sales opportunities through vending
Home Services / Make “at-home” a retail space

Home Services / Make “at-home” a retail space

Whether delivering a product or working outside of a traditional retail location, certain retail employees need payment solutions that are lightweight, durable and simple to use. This retail space demands careful consideration of space for equipment. Equipping employees delivering home services with secure payment acceptance solutions that are easy-to-use ensures that the experience feels safe, familiar, unobtrusive and all-around agreeable.

Deliver a great shopping experience even when the customers are at home with these solutions:

Enterprise mPOS Resource

Understanding the 5 Core Enterprise Requirements for mPOS / ebook

Our free ebook - Understanding the 5 Core Enterprise Requirements for mPOS, is aimed to educate and inform merchants about the benefits of implementing enterprise mPOS strategies in their business. Download and learn more.