Ingenico Group has been a preferred partner of ours with different companies I have worked with mostly because of the service and the products they offer, on top of that the excellent training that we have received as a company.
I was actually introduced to Ingenico Group a couple years ago and met Judy Foster and I was blown away by the education that she had given me on EMV before it had even rolled out here in 2015. Ingenico Group has been a preferred partner of mine with different companies I have worked with mostly because of the service and the products they offer, on top of that the excellent training that we have received as a company. There are several reasons why we have chosen to work with Ingenico Group. First and foremost they are located just a few miles from our office. The group has been excellent, even in the Midwest, whenever I have a question they respond within minutes. Some of the other partnerships I have could be a day delay, but Ingenico Group has taken a lot of value in our relationship. Ingenico Group has been a much different experience mostly because of your experience with EMV. You’re world known, you’re number one everywhere else internationally, and I want to partner with a company that knows exactly what they are doing and they have the experience to back that up. Ingenico Group’s payment solutions, instead of looking and seeing twenty different options, are really focused and marketed on what is a perfect solution for the retail and restaurant environment and even from the checkout stance. The products themselves are lightweight and very easy for the merchants to put together. If a sales person is not right on hand, there are diagrams that are provided and webinars that are accessible, not just for a sales person, but from the merchants’ prospective have been outstanding. The technical support that they have come into our company and have extended a lot of training and support for our staff so we can better service our clients. A few weeks ago Ingenico Group offered a webinar for our executive team and I have to tell you out of all of the EMV webinars that I have participated in, it wasn’t just focused on Ingenico Group itself, you really took the time out to educate us, provide the truth, and let us know what is really going on in the industry right now. It was much appreciated and has really been an open opportunity for us when rolling EMV out to our sales people. Excellent program.