Ingenico Group’s payment solutions has impacted our group because we are able to deliver the technology to our end users in a fast manner before a lot of our competition.
The reason we chose to work with Ingenico Group is the technology, how fast they have been able to deliver the technology as well as the service they are able to provide to back that technology because providing technology is one thing, but being able to service that technology in the right manner makes a world of difference. What makes Ingenico Group different than other vendors we have worked with in the past is, I got to tell you, revolves around service as well. Again a lot of these equipment manufactures do a lot of the same thing, but the service that we get and the service we know we are going to get moving forward in some of the things we want to accomplish with our business we feel Ingenico Group is the best partner. They are more than willing to come out and talk with our staff, our IT folks to accomplish the things that we want to do and special needs for our merchants. Ingenico Group’s payment solutions has impacted our group because we are able to deliver the technology to our end users in a fast manner before a lot of our competition. Hitting the market first is very important to us because it helps keep our attrition low. Our overall customer experience with Ingenico Group has been nothing but great. From a service standpoint and from a technology standpoint, even as going as far from them allowing us or sponsoring us expensive equipment that we can use with our sales reps to take into the field to help them win and sell these types of devices has been a real competitive advantage for my company.