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Repair and Warranty Services
Breakdowns in out-of-warranty equipment cause unnecessary disruptions and unanticipated costs, driving the kind of uncertainty that most businesses find unacceptable. Because most customers choose to supplement our standard manufacturer’s warranty, Ingenico Group offers a range of extended warranty plans to help you minimize your risk while maximizing your comfort level.
You’ll also have online access to our U.S. Repair Portal, so you can request a Return Material Authorization (RMA) number anytime, day or night.
Extend your standard one-year manufacturer’s warranty for up to five years with coverage including a 21 business-day turnaround, so you’ll be back in business as fast as possible. The extended warranty also includes:
Extend your standard one-year manufacturer’s warranty for up to five years with coverage including a 10 business-day turnaround, so you’ll be back in business as fast as possible. The extended warranty also includes:
In addition to our warranty packages, Ingenico Group offers a bumper-to-bumper accidental damage protection solution called Easy Care. Paired with any of our warranties, this added protection covers all repairs with limitation of 50% on No Fault Found and abused devices.
Learn more about our flexible, scalable and reliable solutions with an unmatched customer care program.
