U.S. Repair Portal

Our approach to business is based on one principle “Do what’s right for the customer.” At Ingenico, we don’t take your business for granted – we seek to give you extraordinary value and service, which is why we created the Customer RMA (“Return Merchandise Authorization”) Portal.

Here, you can create a new work order, log in a service report, confirm the status of your warranty coverage, or obtain real-time updates on your repair progress. The Customer RMA Portal is your direct connection to this information anywhere you have access to the internet, anytime you need to know.

New customer Existing customer

If you have a question or want to request access to the U.S. Ingenico Repair Portal, call us at 800.435.3014 or send us an e-mail.